Transparency
SAS offers public access or discloses appropriate and timely information regarding its auditing and certification process as well as the status of any organization certification in order to obtain trust in the integrity and credibility of the certifications. Transparency is a principle of access or disclosure of proper information.
To obtain or maintain the reliability on certification, SAS offers proper access or discloses information (not confidential) about conclusions of specific audits (such as, audits responding to complaints) .
Confidentiality
In order to obtain privileged access to information needed to adequately evaluate the conformity with certification requirements, SAS keeps as confidential all private information about a client.
Ability to address complaints
Parties that trust the certification expect to have their complaints promptly investigated and, if found factual, they must rely that complaints will be adequately managed and with reasonable efforts to have it resolved.
The effectiveness of response to complaints is an important means of protection for SAS, its clients, and other users against certification errors, omissions, or improper behavior. The reliability of the certification activities is protected when complaints are adequately managed.
Why can a management system be so important to my company?
The answer is quite simple: it enhances the efficiency of your business. In order to transform competitive pressure into competitive advantage you need to be in control and systematically improve your operational performance.
An adequate management system may help you to focus and organize processes that will boost your companys performance.
Together with SAS, you will go beyond a mere conformity, with a certification process tailor -made for the specific needs of your organization.
Geographic areas of operation
SAS, operates within the national territory, where it has auditors in several states, and abroad with clients in Africa and America